Delivery Checklist Template

Practical guide

Use the template as a structured handover, not as filler. Complete the fields that affect price, execution, safety or proof, and remove sections that do not apply so the important information stays visible.

Keep dates, times, addresses, references, quantities and money values unambiguous. For operational documents, version changes should be obvious so driver, dispatcher, customer and warehouse are not working from different instructions.

How it works

Copy the template, fill the shipment-specific fields, verify the information with the source order or booking, then share one final version with the people who need it. Record later changes instead of silently editing an old copy.

When to use it

Use it at every delivery where POD, CMR, pallet exchange, waiting time or exception evidence must come back to dispatch. It is especially useful when several drivers or subcontractors follow the same process.

What to check before dispatch

The checklist does not replace the signed transport document, POD, site rules or a formal damage report. If there is shortage, damage or refusal, record the facts on the relevant document before leaving and follow the company escalation process.

Worked example

Example workflow: arrival 10:12 → delivery reference confirmed → 18 pallets received → POD signed 10:47 → 18 pallet exchange recorded → waiting time 35 min → signed POD photographed and sent to dispatch.

Common mistake

The common mistake is leaving with a signature but no documented exception. A signed POD without shortage, damage or pallet remarks can make later dispute handling much harder.